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Privacy Policy



This Privacy Policy is applicable to [Furniture](“Company”) and sets out our policy on the gathering and use of information on this site and our other sites (collectively “Sites”). The Company is committed to providing safe web sites for visitors of all ages and has implemented this Privacy Policy to demonstrate our firm commitment to your privacy. The Company complies with Canadian Federal and Provincial privacy laws and regulations including the Personal Information and Electronic Documents Act.

There may be links from our Sites to other web sites; note that this Privacy Policy applies only to our Sites and not to web sites of other companies or organizations to which our Sites may be linked. You must check on any linked sites for the privacy policy that applies to that site and/or make any necessary inquiries in respect of that privacy policy with the operator of the linked site. These links to third party websites are provided as a convenience and are for informational purposes only. The Company does not endorse, and is not responsible for, these linked websites.

Although you are not required to register to access our Sites, you may be asked to provide us with personal information when you visit certain sections of our Sites. Your use of our Sites signifies your acknowledgement and consent to our Privacy Policy. If you do not agree to this Privacy Policy, please do not continue to use our Sites. Your continued use of the Sites signifies your acceptance of these terms and any changes in effect at the time of use.


Personal Information is information about you that identifies you as an individual, for example, your name, address, e-mail address, or telephone number.

Furniture Trends and its providers, or their respective directors, officers, employees, or agents, are not liable to you or any other person for any direct, indirect, incidental, consequential, special, punitive or exemplary loss or damage arising from, connected with, or relating to the Website, including access to or use of the Site or any Other Sites (as defined below) or these Conditions of Use, or arising in any way out of the inability to use the Website or any of the Other Sites or their contents, including but not limited to loss of data, business, markets, savings, income, profits, use, production, reputation or goodwill, anticipated or otherwise, or economic loss, under any theory of liability (whether in contract, tort, strict liability or any other theory or law or equity), regardless of any negligence or other fault or wrongdoing (including without limitation gross negligence and fundamental breach) by Furniture Trends or any person for whom Furniture Trends is responsible, and even if Furniture Trends or an authorized representative is or has been advised of the possibility of such loss or damage being incurred. Furniture Trends reserves the right to seek all remedies available to it at law, equity, and otherwise for violations of these Conditions of Use. 


Before forwarding us any personal information, please be advised that any information gathered on our Sites may be used in the aggregate for research and development relating to our Sites and/or for future site development and, if you ask us to, to send you promotional materials. In particular, we may use information gathered about you for the following purposes: to monitor interest in our range of products and to assist us to tailor the content of our Sites to your needs by collecting information about your preferences through tracking of patterns page views on our Sites; to create a profile relating to you in order to show you the content that might be of interest to you and to display the content according to your preferences; and, in circumstances where you have indicated that you wish to receive additional information, to send you information about us and promotional material about our products together with details of any offers we may have available from time to time.


With the permission of an online visitor, information submitted at the time of registration or submission may be used for marketing and promotional purposes by the Company provided notice of this fact is made available online. If a visitor objects to such use for any reason, he/she may prevent that use, either by e-mail request or by modifying the registration information provided. The Company uses reasonable efforts to maintain visitors’ information in a secure environment. If you have submitted personal information and want to change it or opt-out, please contact us as described below.


The Company will not disclose personal information that you provide on its Sites to any third parties other than to a Company agent except: i) in accordance with the terms of this Privacy Policy, or ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or iii) if you are reporting an adverse event/side effect, in which case the Company may be required to disclose such information to bodies such as, but not limited to, Canadian and/or international regulatory authorities. Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may therefore be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada. 


Our Commitment to Security

We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. The Company applies security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making personal information accessible only to authorized employees on a need-to-know basis.


Personal information you share with us is stored on our database servers at Company data centers (in whatever country they may be located), or hosted by third parties who have entered into agreements with us that require them to observe our Privacy Policy.


If we alter our Privacy Policy, any changes will be posted on this page of our Site so that you are always informed of the information we collect about you, how we use it and the circumstances under which we may disclose it.


By using this Site or any other The Company Site or interactive banner ads, you signifyyour acceptance of our Privacy Policy, and you adhere to the terms and conditions posted on the Site. By submitting your information, you agree that it will be governed by our Privacy Policy.


In order to guarantee a positive shopping experience at Furniture Trends we suggest each one of our buyers to ensure they have the proper measurements for each piece of furniture before purchasing. Unless there is a manufacturing defect in your product, all sales will be final. If for any reason and item comes with a defect, the product will be replaced or repaired depending on the damage.

Due to the nature of our products, some items may need to be assembled after purchasing. We make every effort to display our items as accurately as possible to ensure our customers do not encounter any surprises after ordering. However, as every computer or monitor is different, the colors might slightly vary.


Furniture Trends believes in selling each one of their products at a fair valued price. In order to fulfill each order on time. With that being said we require a minimum of 25% deposit in order to proceed with each order in a timely manner. All deposits are non-refundable.

From time to time Furniture Trends offers limited-time sales and special offers on certain items. Since the market is a competitive place, prices are subject to change at any time. For any reason there is a pricing error on a regular priced product or sale item, Furniture Trends reserves the right to correct the error with the regular price. We try our best to ensure this doesn’t happen but unfortunately mistakes do happen. If for any reason you have any questions regarding a product or order, please feel free to contact us at anytime.